Billing information for insured, self insured, Workers' Compensation, TAC and DVA patients.
Private health insurance
Depending on your level of cover with your health fund, an out-of-pocket balance may be payable. All estimated out-of-pocket expenses are payable on admission.
Self funded patients
Self funded patients are required to pay the estimated hospital fee on admission. To obtain a self insured estimate, please contact our pre-admission team at firstname.lastname@example.org. You will need the following information:
Patient's date of birth
Expected date of admission
Specialist's name (if known)
Expected length of stay
Admission diagnosis (reason for admission)
Department of Veterans' Affairs
Department of Veterans' Affairs (DVA) patients will have their account directly sent to the DVA for payment. See Veterans / DVA for information about DVA services at Mayo Private Hospital.
Workers' Compensation (WorkSafe) Transport Accident Commission (TAC)
Workers' Compensation and TAC patients need to ensure their admission has been approved by the appropriate insurance company prior to admission, and a copy of your approval has been provided to the hospital. If you have any questions regarding the approval process, please contact our admissions team by calling 02 6539 3600 .
After you leave hospital, you may receive bills for other charges incurred during your stay that are not the responsibility of the hospital. They are therefore charged separately, and may include fees relating to:
Your treating Specialist/Doctor
We accept cash, bank cheque, Mastercard, Visa or EFTPOS. Please note that all credit card transactions will incur a 1.5% surcharge.